DOMESTIC SHIPPING - USA ONLY
Orders may ship direct
from the manufacturer. Orders are shipped via
DHL, FedEx and UPS. International Orders are
shipped via DHL or the US Postal Service.
FLAT RATE SHIPPING
Ground - $7.95
2nd Day Air - Calculated during Checkout
Overnight-Calculated during Checkout
shipping options display on checkout including
International, Overnight, 2nd Day and 3 Day Select.
WHEN WILL YOUR ORDER SHIP
- USA Orders
Time - In-stock products ship within 24-48
hours. Selecting premium shipping (Overnight,
2nd Day) may not eliminate the amount of time
it takes a manufacturer to process your order.
Sample Shipping - Samples arrive within 10-14 business days.
Samples ship direct from the manufacturer(s)
If ordering multiple samples they may arrive
on different days.
received after 12:00 p.m. will be placed the
following day. Orders received on Friday after
12:00 p.m. will not be placed until Monday.
from the East Coast.
You will be
notified via email of updates to your order.
Shipping Time -
In stock items ship within 24-48 hours. If your
order includes items not in stock at our store
your shipping time may be delayed by 3-4 business
Shipping Methods - International Orders are shipped via DHL or
the Postal Service. We are unable to trace packages
shipped via the US Postal Service once they
leave the USA, for this reason we only guarantee
shipments via UPS.
Shipping Rates are
based on weight. Rates will be calculated during
the checkout process.
Customs & Duties - the receiver is responsible for payment of all customs and duties upon receipt of order. Denied orders will be billed accordingly for return shipping costs.
International Samples - Manufacturers will not ship International Orders direct - samples & product ship to our store first. Sample orders can take up to 3 weeks to arrive to you.
Please read the FAQ on ordering wallcovering within the USA.
we learn that a pattern is on backorder after
an order has been placed. This is unfortunate
and we understand the inconvenience to you.
When a pattern is backordered you will be notified
via email of the backorder and a date that the
pattern is expected in stock. You may choose
to cancel your order and receive a complete
refund or wait for the pattern to arrive in
patterns are removed promptly however, there
are times when we are not notified that a pattern
has been discontinued. This does not happen
often and if an order is placed for a discontinued
pattern you may select an alternative pattern
or receive a full refund.
Discontinued patterns ordered
by request are non-returnable and non-refundable.