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Customer Care
Privacy & Security
Privacy Policy
At Creative Wallcovering we believe that your privacy is important.

The information we collect

For each visitor to our Web page, our Web server does not automatically recognize information about your domain name ore e-mail address.

Information collected is used to customize the content and/or layout of our page for each individual visitor, and to notify Clients about updates to our Web site.

We collect information volunteered by the client, such as survey information and/or site registrations.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the below address.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

From time to time, we may use client information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Clients may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided below.

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the Client/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them .

Clients can access this information by e-mailing us at the below address.

Clients can have this information corrected by sending us e-mail at the below address, writing to us at the below address.

With respect to cookies:

We use cookies to record session information, such as items that Clients add to their shopping cart. We also use cookies to identify clients after your first visit.

With respect to Ad Servers:

We do not partner with or have special relationships with any ad server companies.

With respect to security:

We always use industry-standard encryption technologies when transferring and receiving Client data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server. Our secure server technology ensures that no one will hae access to your billing information outside of our billing department. Creative Wallcovering makes use of Secure Socket Layer (SSL) Technology to encrypt all credit card and billing information. Your computer must be SSL-enabled to securely transfer credit card information.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges.

If you feel more comfortable placing an order by phone please call us at: 1-800-342-6113.

If you feel that this site is not following its stated information policy, you may contact us at the address, email or phone number below .

Our postal address is:
403 S. Riverdale Drive
Durham, NC 27712

We can be reached via e-mail at wallcare@creativewallcovering.com
or you can reach us by telephone at 1-800-342-6113

Security Statement
All transactions are placed over our secure server provided by http://www.geotrust.com.

Our secure server maintains the confidentiality of personal information and especially of the credit card number. Our server will automatically send you an e-mail confirmation of each order. This will make it easy for you to double-check that all of your orders were entered.

We use 128 bit encryption Secure Socket Layer protocol (SSL), which is the current method used to secure web transactions, and collect only the information required to process orders. When your credit card information is transmitted to our Merchant Service for validation, it is encrypted and only our Merchant Service has the key that will unencrypt that data.

How to check if you are on a secure page?

Look up at your address line at the top of your browser page for the (http://). You will notice in the address line, that there is an (https://) rather than an (http://). The (s) indicates that you are on a secure page.

2000 Creative Wallcovering, Inc.- Development by Sebenza & ADS | Privacy/Security
1-800-342-6113 or 919-384-1994